Office Hours
Sunday | Closed |
Monday - Friday | 8:00 AM - 5:00 PM |
Saturday | 8:00 AM - 2:00 PM |
Germantown Office closes 1 hour for lunch.
Access Hours
Sunday - Saturday | 5:00 AM - 10:00 PM |
Rent Online Today and move in 7 days a week between the Gate Access hours of 5am-10pm
Office Hours
Sunday | Closed |
Monday - Friday | 9:00 AM - 5:00 PM |
Saturday | 9:00 AM - 2:00 PM |
Shelby Drive Office closes 1 hour for lunch
Access Hours
Sunday - Saturday | 5:00 AM - 10:00 PM |
Gate Access hours of 5am-10pm
Check Out What Our Customers Are Saying about the Germantown Location
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Sheila Taylor on 12/20/2022
I have rented storage spaces before, but HONEES!! Ms. Shirley and her daughter,Christine, are AMAZING!! They are VERY professional, and the units are clean… they even offer you water and Gatorade🥰. Come on and get you a nice storage unit, and telling them I sent you!“
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Ann Gusmus on 12/11/2022
We had to move quickly and Christine and her office staff made it SO easy. They are so professional. Everything was explained upfront. I honestly can’t say enough good things about this storage facility. It’s clean, honest staff, secure… can’t ask for more.
Thank you Christine!!“
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Mary Seaman on 12/08/2022
Never thought I would say I love my storage place! Super clean and reasonable prices and the ladies running the place are wonderful! They are the epitome of great, friendly and superior customer service! Best place ever if u need to store anything!!!Check Out What Our Customers Are Saying about the Shelby Drive Location
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Brittney Spann on 03/29/2023
If you ever decide to do business at this location please refer to Ms. Judy. I loved her professionalism, attentiveness, and the level of compassion that she showed to me and my family at a time when I needed it the most. Storage Towne of America is the way to go!“
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Tamara Rhodes on 03/04/2023
Customer Service has been spectacular since the beginning. Monthly reminders, easy pay and great attitudes. I wouldn't go any where else. Shout out to Judy! 😊“
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Breland Smith on 08/05/2020
UPDATE: Mr.Brown Gill was kind enough to reach out to me and help me resolve my ongoing issue. I really appreciate his help resolving this matter as I have been really stressed about this for months.
My storage unit was robbed and storage towne refuses to take blame since they were bought out by Public Storage.
I bought a storage unit from Storage Towne in January of 2019. I always paid for the insurance and I bought everything I needed including the lock I use for the storage unit. I had no issues with my unit until January 2020. When I went to pay my rent for my storage unit on February 7th, 2020, I opened my unit to check on my items and noticed that my Ugg boot,Vince Camuto Knee boots, 55'' LG smart flat screen TV, and 65" Vizio smart flat screen TV. Both TV's were brand new , still in the box, and had never been touched. There was also damage that had been done to the back of my brand new leather couch. I immediately filed a police report regarding this matter and had it added to my file. I have been going back and forth with Storage Towne regarding me filing an insurance claim but they refuse to give me the insurance information I paid with them for the month of January. I am very frustrated about this because I had no issues with my unit until Storgae towne was bought out on the 17th of January (per Public Storage). I just want to be able to file an insurance claim and not just have to deal with the fact that my items have been stolen from my unit It's not fair to have to have been paid on my insurance all this time and not be able to file should something happen to my unit.
Update: Storage Towne and I were finally able to come to an agreement.