Storage Towne of America Virtual Assistant

Have questions about Storage Towne of America? Click here to check out our New Virtual Assistant, designed to provide clear, professional answers to common questions about our self-storage facilities.

Office Hours

SundayClosed
Monday - Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 2:00 PM

Germantown Office closes 1 hour for lunch. Closed on Sunday's and Major Holiday's

Access Hours

Sunday - Saturday5:00 AM - 10:00 PM

Must be off the facility by 9:59pm, gate locks automatically at 10pm.




Office Hours

SundayClosed
Monday - Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM

Shelby Drive Office closes 1 hour for lunch

Access Hours

Sunday - Saturday5:00 AM - 10:00 PM

Gate Access hours of 5am-10pm


  • Storage Towne of America Virtual Assistant

    Have questions about Storage Towne of America? Click here to check out our New Virtual Assistant, designed to provide clear, professional answers to common questions about our self-storage facilities.
  • Office Hours

    SundayClosed
    Monday - Friday8:00 AM - 5:00 PM
    Saturday8:00 AM - 2:00 PM

    Germantown Office closes 1 hour for lunch. Closed on Sunday's and Major Holiday's

    Access Hours

    Sunday - Saturday5:00 AM - 10:00 PM

    Must be off the facility by 9:59pm, gate locks automatically at 10pm.




  • Office Hours

    SundayClosed
    Monday - Friday9:00 AM - 5:00 PM
    Saturday9:00 AM - 2:00 PM

    Shelby Drive Office closes 1 hour for lunch

    Access Hours

    Sunday - Saturday5:00 AM - 10:00 PM

    Gate Access hours of 5am-10pm


Have questions about Storage Towne of America? Click here to check out our New Virtual Assistant, designed to provide clear, professional answers to common questions about our self-storage facilities. The Virtual Assistant can help with:
  • Unit sizes and general storage guidance
  • Starting monthly pricing and availability concepts
  • Office hours and gate access information
  • Move-in and move-out basics
  • General facility policies and safety guidelines
The Virtual Assistant provides informational guidance only and does not access customer accounts, process payments, or make changes to existing rentals. For account-specific matters, including payments, balances, access status, or lease questions, please contact the Storage Towne office during normal business hours. All information provided is subject to the Storage Towne of America lease agreement and applicable Tennessee law.
Storage Towne of America Virtual Assistant

Check Out What Our Customers Are Saying about the Germantown Location

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Jennifer Whitaker on 10/04/2025
I’ve rented storage spaces before, but this one is truly the best. Clean, air-conditioned, and so easy to get in and out of — even with movers. The process has been effortless (and honestly, pleasant!). The management team is wonderful and keeps everything running beautifully.
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Constance Terry-Morris on 06/07/2025
I must give this commendation to Christine whose customer service iwas superb!!!! For my initial call, she was kind, courteous, professional, and informative. I am excited about renting a storage space from Storage Town of America.
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Chad Harris on 04/22/2025
I truly LOVE Storage Town in Germantown!! I have several Units there and Property managers, Shirley and Christine who are now like family, made the whole process as easy as possible!! I have been having my units there for several months now and it truly has been such a great experience that I really don’t want to ever switch storage facilities ever again! It’s is truly a night and day experience vs when I had my storage over at E.S. which really sucked and they kept going up on prices every time you sneezed. If you looking for a clean, family oriented and great facility, then I highly recommend Storage Towne in Germantown.I would give Six stars if it was an option!

Check Out What Our Customers Are Saying about the Shelby Drive Location

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Timothy Conley on 10/16/2025
Family environment always helpful Chris the great. Susan is the manager and she is always about helping.
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Evelyn Martinez on 02/17/2025
Since Chris and Susan have been at the Shelby Drive location. They have both been very helpful in assisting me with my concerns. When you walk in to pay your bill, it’s a very friendly hello and warm and welcoming smile. I would highly recommend this location because of the staff and their professionalism and love for their customers.
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Susan on 08/08/2023
Exceptional staff, clean units, clean parking lot, they gave us gatorades when we were hot and thirsty, they have icy cold bottles of water available at all times, it's easy to pay, and if you're late they don't try to bleed your bank account dry. All the units have lights in them. Most storage places make you store your things in the dark, which is really hard after sundown.