Have questions about Storage Towne of America? Click here to check out our New Virtual Assistant, designed to provide clear, professional answers to common questions about our self-storage facilities.
Office Hours
| Sunday | Closed |
| Monday - Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday - Friday | 8:00 AM - 5:00 PM |
| Saturday | 8:00 AM - 2:00 PM |
Germantown Office closes 1 hour for lunch (Normally 12:30-1:30). Closed on Sunday's and Major Holiday's
Access Hours
| Sunday - Saturday | 5:00 AM - 10:00 PM |
Must be off the facility by 9:59pm, gate locks automatically at 10pm.
Office Hours
| Sunday | Closed |
| Monday - Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
Shelby Drive Office closes 1 hour for lunch
Access Hours
| Sunday - Saturday | 5:00 AM - 10:00 PM |
Gate Access hours of 5am-10pm
- Have questions about Storage Towne of America? Click here to check out our New Virtual Assistant, designed to provide clear, professional answers to common questions about our self-storage facilities.
Have questions about Storage Towne of America? Click here to check out our New Virtual Assistant, designed to provide clear, professional answers to common questions about our self-storage facilities. The Virtual Assistant can help with:
- Unit sizes and general storage guidance
- Starting monthly pricing and availability concepts
- Office hours and gate access information
- Move-in and move-out basics
- General facility policies and safety guidelines
The Virtual Assistant provides informational guidance only and does not access customer accounts, process payments, or make changes to existing rentals. For account-specific matters, including payments, balances, access status, or lease questions, please contact the Storage Towne office during normal business hours. All information provided is subject to the Storage Towne of America lease agreement and applicable Tennessee law.